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Answers to
All Your Credit Questions

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All questions

What documents do I need to apply for a renovation loan?

To obtain a work credit, you will need to provide the standard documents required for a credit application. This typically includes a copy of your valid ID, information about your financial situation, and recent proof of your income.

One of the key advantages of a construction loan is that, unlike other types of loans, you are not required to provide detailed invoices or estimates for the work to be undertaken.

For more information and a complete list of required documents, visit our page: Required Documents for Credit Application.

Credit application

What documents do I need to apply for credit with a B permit in Switzerland?

To apply for credit with a B permit in Switzerland, several documents are required. A valid identity document is necessary, including a copy of both sides of the B permit.

For income verification, the last three payslips are required for employees, while self-employed individuals must provide their latest tax notice. Proof of residence is also needed. Tenants must provide a signed lease or sublet contract, while homeowners should present a mortgage master contract or recent mortgage statements.

These documents allow lenders to assess repayment capacity and avoid situations of over-indebtedness. Depending on the applicant's personal situation, additional documents may be requested.

B permit holders

What documents do I need to provide for loan refinancing?

To increase your loan, you will need to provide the standard documents required for a loan application.

In addition to these usual documents, you must also include a copy of your current credit agreement.

These documents are essential for our team to assess your credit increase request quickly and efficiently.

Feel free to contact us to help you prepare your credit increase application.

Credit application

What does the residual value of a lease contract mean?

The residual value of a lease contract in Switzerland, also known as the 'valeur résiduelle,' is the estimated amount the lessee must pay at the end of the lease term to acquire the vehicle. This value is specified in the lease agreement and is determined by factors such as the contract duration, the vehicle's make and model, and the expected mileage.

Leasing Contract

What expenses can a relocation loan cover?

A relocation loan allows you to finance all expenses related to your relocation. This includes the cost of professional movers, vehicle rental, the security deposit for your new home, as well as furnishing or renovation work. You can also use the loan to purchase new furniture and appliances, making your move easier without impacting your savings.

Credit application

What fees does Credial charge?

Credial’s services as a credit broker are entirely free of charge for clients. Credial is remunerated by the partner banks it collaborates with, in full compliance with the Consumer Credit Act (LCC).

This means you will not incur any additional costs to benefit from Credial’s expertise or the personalized support of your dedicated advisor. Our goal is to provide you with transparent, high-quality service at no extra expense to you.

Credit application

What happens if my credit application is declined? Is my personal data still stored?

If your credit application is refused, the lender is required to follow strict data protection regulations. In Switzerland, your personal data may still be stored for a limited period, as mandated by the Swiss Data Protection Act (FADP) and other relevant regulations, such as the Consumer Credit Act (CCA).

This storage is typically for compliance purposes, including auditing and regulatory obligations. However, your data cannot be used for any purposes beyond those explicitly authorized by law.

If you have concerns about how your data is handled, you have the right to request details from the lender about the retention period and usage of your information.

Data protection

What happens to the credit I increase?

When you decide to increase an existing credit, it’s important to note that this automatically results in the closure of the current credit agreement. Consequently, new payment slips will be issued for the repayment of the updated financing, which includes the balance of the previous credit and the additional amount disbursed to your account.

Credit application

What information will be sent to the Central Credit Information Office (ZEK) following my request?

When you apply for credit, only the information related to the initiation of your application is generally transmitted to the ZEK (Credit Information Center). ZEK is notified that the request has been created, but specific details of your credit application (such as the amount, type of credit, or terms and conditions) are not disclosedd.

Data protection

What is a credit increase?

A credit increase involves replacing your current loan with a new loan of a higher amount. This process, similar to a credit buyout, allows you to consolidate the outstanding balance of your existing loan while adding an additional amount based on your needs.

The new loan comes with updated conditions, particularly regarding the duration and interest rate, which can help optimize your monthly payment and improve your repayment capacity.

Credit application

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